Privacy Policy

Last updated: January 2026

Introduction

At YouVerseBooks ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website youversebooks.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and email address when you create an account
  • Photos you upload for book personalization
  • Shipping address for order delivery
  • Payment information (processed securely by our payment provider)
  • Dedication messages and customization preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address and location data
  • Pages visited and time spent on our site
  • Referring website information

How We Use Your Information

We use the information we collect to:

  • Create and deliver your personalized books
  • Process payments and fulfill orders
  • Communicate with you about your order
  • Improve our products and services
  • Send marketing communications (with your consent)
  • Prevent fraud and maintain security

Photo Processing

Your photos are processed using AI technology to create illustrated characters for your book. We take special care with this sensitive data:

  • Photos are processed securely on encrypted servers
  • We do not share your photos with third parties except as necessary for book production
  • You may request deletion of your photos at any time
  • Photos are automatically deleted 90 days after order completion

Data Sharing

We may share your information with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver your order
  • Print partners to produce your book
  • Service providers who assist our operations

We never sell your personal information to third parties.

Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR) and similar laws, you have the following rights:

  • Right of Access (Article 15): Request a copy of all personal data we hold about you
  • Right to Rectification (Article 16): Request correction of inaccurate information
  • Right to Erasure (Article 17): Request deletion of your personal data ("right to be forgotten")
  • Right to Data Portability (Article 20): Export your data in a machine-readable format
  • Right to Object (Article 21): Opt out of marketing communications at any time

How to exercise your rights: If you have an account, you can access these features directly from your Account Settings (click your profile icon, then "Account"). From there you can:

  • Export Data: Download all your personal data as a JSON file
  • Delete Account: Permanently delete your account and all associated data

You may also exercise these rights by contacting us at support@youversebooks.com. We will respond to your request within 30 days.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: When you upload photos and agree to our terms
  • Contract: To fulfill your order and deliver your personalized book
  • Legitimate Interest: To improve our services and prevent fraud
  • Legal Obligation: To comply with tax and accounting requirements

Data Retention

We retain your data for the following periods:

  • Upload sessions: 24 hours (automatically deleted if no order placed)
  • Photos and generated images: 90 days after order completion
  • Account data: Until you delete your account
  • Order records: 7 years (for tax/legal compliance)

Cookies

We use cookies and similar technologies to:

  • Essential cookies: Keep you logged in and maintain your session
  • Analytics cookies: Understand how visitors use our site (via Vercel Analytics)

You can control cookies through your browser settings. Note that disabling essential cookies may prevent you from using certain features.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS) and at rest
  • Secure cloud storage with access controls
  • Regular security audits and monitoring
  • Staff training on data protection

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@youversebooks.com